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FAQ

Frequently asked questions and answers

1. What is Give Me Iceland?


Give Me Iceland is a monthly subscription box filled with products made in Iceland for people who want to discover this country or people who already know Iceland and want to remember how it tastes.



2. What is in Give Me Iceland box?


Once a month you will receive 6-8 locally made food and other items from Iceland.


There are several variations of contents of the box, but most likely you will receive chocolates, cookies, sweets and other delicacies. Every month there will be some new items in the box.


*For the items listed on "Shop" page, please read the section 11, bellow.



3. How much does it cost?


Monthly subscription box costs 59.90$, but you can purchase a three month subscription for 53.83$ per month. Our prices are in U.S. dollars.



4. Where do you ship?


All the subscriptions can be shipped to the United States and Europe. It is possible to send the box to other countries in the world, but the cost will be adjusted accordingly.


All the subscription outside Europe and the United States have to be requested via email first. Our email address: contact@givemeiceland.com



5. Is shipping cost included?


Shipping costs are already included in the subscription fee.



6. When will I be billed?


If you purchase a monthly subscription, you'll immediately be billed for the first month and later on the first day of each following month until you cancel.


If you purchase a 3 month subscription, you will immediately be billed for the entire 3 month period, and again when that period is over until you cancel.



7. When will I receive my Give Me Iceland box?


All the shipments are sent out from Iceland, therefore the sending time will depend how far the box will be traveling. It can take from 7 working days to 14 working days and more.



8. How do I cancel or skip a box?


You can cancel or skip a box by signing in to your account and selecting the options where you can either skip or cancel the box.



9. Can I give a Give Me Iceland subscription as a gift?


Yes you can, by choosing "Gift box" when you check out.



10. Can I return a box?


All Give Me Iceland box sales are final, and cannot be returned. Although, we encourage you to let us know if you have any occurring problems.



11. How does one-time Shop work?


Items listed on "Shop" page are sold one-by-one, separately from the subscription boxes. Shipping fees will be applied and adjusted accordingly, on the check-out page.



12. My question is not here!


If you have any additional questions, don’t hesitate to ask us via our email (contact@givemeiceland.com) and we will reply to you as quick as possible.



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